Cookies

We use cookies and other similar technology to provide you with our website and other online services and to collect data. Cookies are small text files which allow us to store your preferences, provide relevant advertising and analyse how our website and online services are performing.

We use cookies and other similar technologies for several purposes, including –

Storing your preferences

This enables us to maintain your preferences over time and make your experience on our site more relevant. For example, if you enter your location information to show vehicles closest to you we will store this, so you will still see relevant information when you return to the website.

Security

We use cookies to protect against malicious activity.

Efficiency – This helps us to find out what the website doesn’t do well to make improvements and to make features that you use more efficient.

Analytics

We use these to gather usage and performance data, for example counting how many unique visitors have visited a web page. This data is aggregated and there is no personal identifiable data.

You can at any time refuse the use of cookies by updating your browser settings. We would suggest that cookies are accepted to improve your experience on our website as you will not be able to use all features on our site without them. These features are not limited to but may include –

• Customisation of website layout & content
• Remembering your preferences and settings (i.e. if you have specified you only wish to see vehicles with images this setting will not be remembered when you return to the website)
• Recognition of devices, reducing the need to provide the same information on multiple visits to the site
• Identification of errors for resolution
• Identification of what is relevant to you and your needs
• The use of our live chat feature

Security

We are committed to protecting the security of your personal information using a variety of security technologies and procedures. We demonstrate our commitment to cyber security, and ultimately protecting your data.

We will do everything within our power to keep your information safe, however data transmission via the Internet is not completely secure therefore we cannot guarantee the security of your data in transit. Once we have received your information we will use clear policies and procedures to protect your data from unauthorised access, use or disclosure. We will never ask you to email sensitive information such as password details.

If you suspect you are a victim of fraud, we would advise you contact the Office of the Information Commissioner Jersey via the website www.oicjersey.org.

We store your data on secure, protected servers inside the EU and third countries. Most of our partner networks are mainly based inside the EU and third countries but some may be based outside and these countries may have different data protection rules. We will take measures to ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described within this privacy notice. You can read about the EU e-privacy Directive and the UK’s Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 at www.ico.gov.uk.

How to access and control your data

You can request a copy of the information we hold on you at any time and make choices about how we collect and use your data, including what information we hold about you and your communication preferences.

If you wish to request a copy of the information we hold about you, you can email us at Data Controller or send a written request to:

Data Controller Jacksons (CI) Ltd La Rue Fondon St Helier Jersey JE3 7BF

We will respond to requests to access or delete data within 30 days. If you are concerned we are not using your data in accordance with these processes and not meeting our legal obligations or you are not satisfied with our response to your data request you can refer to the Office of the Information Commissioner Jersey via the website www.oicjersey.org.

You can choose whether you wish to receive communications from us by phone, email, SMS or post at any time. If you receive an email or SMS and wish to unsubscribe you can follow the directions in the message. You can manage your preferences or unsubscribe for any form of communication by using this web form. This does not apply to mandatory communications which are part of the service we provide to you or important safety information regarding your vehicle.

You can control your cookie settings within your browser, the following links give more information on how to do this - Chrome, Internet Explorer, Firefox and Safari.

Our data retention periods are reviewed regularly, and we only hold your personal information if deemed necessary for the required use, to meet legal requirements or as stated in any contract we have in place with you.

This privacy notice may be updated at any time so we recommend you review it regularly.